Customer Service Excellence
The quality of customer service can make or break your business!
In today's digital world, it is very easy for people to call out companies and organizations with bad customer service. Don't let this happen to your organization by getting your team members to attend our webinar on Customer Service Excellence.
In this one-day webinar, attendees are expected to:
- Know the different types of customers
- Understand the customer journey and the role of customer service in each touchpoint
- Identify the relationship between communication and customer service
This is a PAID workshop to be conducted via Zoom. E-certificates and trainings kits will be distributed to participants. We accept credit/debit cards, bank transfer/deposit, PayMaya, GCash/GCredit,BillEase, Atome, and GrabPay. Official Receipt will be sent to you under your preferred name.